Sage Pastel Payroll Support

On-Site Support:

GG Accounting provides on-site Sage Pastel Payroll support services which includes the following:

  • Setup – Setting up the company, employees, payslip transactions and default parameters
  • Installation – Installing the Pastel Payroll product and pervasive database as well as registering the software
  • Trouble shooting – Assist with any Pastel Payroll or pervasive errors
  • Data fixing – Correct any data corruption within your company
  • Fault finding  - Issues with database connectivity, networking between workstations & other faults
  • Bi annual & Annual Reconciliations – Processing of year end rollovers, IRP5 certificates, Pastel payroll year ends and submission on easyfile

Support is provided for the following products:

Sage Pastel Micropay
Sage Pastel Partner Payroll
All additional modules

Note: All on-site support calls are billed per hour or part thereof, please read the detailed on-site form request here. Click here to download.

Remote and Telephonic Support

GG Accounting provides remote and telephonic support which includes most of the above related services unless an On-site visit is preferred

 

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