Sage Pastel Support

On-Site Support:

GG Accounting provides on-site support for the following versions of Sage Pastel’s software packages: V5, v6, v7, v8, v9, v10, v11 & v12. Our support offering includes:

  • Setup – Setting up the company, general ledger, customers and suppliers master files and parameters
  • Installation – Installing the Pervasive database engine and Pastel Software
  • Trouble shooting – Assist with any Pastel Accounting and Pervasive run time errors
  • Data fixing - Correct any data corruption within your company
  • Fault finding - Issues with database connectivity, networking between workstations & other faults

On Site support is provided for the following Sage Pastel products

  • Sage Pastel Xpress Startup
  • Sage Pastel Xpress
  • Sage Pastel Partner
  • All additional modules

Note: All on-site support calls are billed per hour or part thereof, please read the detailed on-site form request here Click here to download

Remote and Telephonic Support

GG Accounting provides remote and telephonic support which includes most of the above related services unless an On-site visit is preferred

Remote support is provided for the following Pastel products:

  • Sage Pastel Xpress Start-up
  • Sage Pastel Xpress
  • Sage Pastel Partner
  • All additional modules

Note: All remote/telephonic support calls are billed per 15 minute session or part thereof. Please read the detailed remote support form request here Click here to download

Sage Pastel Payroll
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Sage Pastel Xpress
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Sage Pastel Partner
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Sage Pastel Partner
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Sage Pastel Partner combines ease-of use, innovation and flexibility to make it the perfect accounting software solution for small and medium sized businesses.

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